in order to protect the Shenzhen Great Technology Co. Ltd. to give you the “repair, replacement, return” (“three”) interests, please cooperate with the following:
1, must truthfully fill in the three bags of evidence, and promptly returned to the Three Guarantees certificate receipt area authorized customer service center.
2, please take “maintenance gelaite mobile phone Three Guarantees certificate and invoice (” original vouchers and invoices sold three package unit completed and stamped, and shall not be altered, otherwise invalid.)
3, three of the warranty period, the user must purchase invoice issued and effective Three Guarantees certificate can enjoy the replacement and return rights; if the user cannot be issued effective Three Guarantees certificate and invoice, in accordance with the date of ninetieth days after the start date for the warranty period begins to calculate the warranty period of 1 years.
4, since the purchase within 7 days from the date, if the quality reasons stipulated by the state “mobile phone performance fault table” listed in the performance failure, the gelaite customer service center (including authorized units) identification and verification, the consumer with a formal invoice, effective Three Guarantees certificate and copy of ID card to the original place of purchase, return. The Distributor shall be marked clearly that fault, verify the formal invoice or a copy of the valid date of purchase, three packs of certificates, users of personal identity card with a mobile phone even Wright back together in the area where the authorized customer service center (performance failure, three bags of documents and user information, no damage) is correct, only replace the same model with the specifications of the mobile phone host; otherwise not be replaced.
Eighth days to fifteenth days from 5, the date of purchase, if due to quality reasons stipulated by the state “mobile phone performance fault table” listed in the performance failure, the need for a formal invoice, a certificate issued by the purchase date of the valid Three Guarantees certificate and copy of ID card, can be directly with the user to replace the defective part (if mobile phone fault, just replace the fault nose, other antenna, decoration nameplate not be replaced), at the same time to recover the old Three Guarantees certificate and purchase vouchers (invoice or receipt) copy, re issued a new Three Guarantees certificate to the user. Authorized service outlets should be clearly marked fault or a copy of proof, formal invoice, purchase date of the valid three packs of certificates, with the user information (name, telephone number, purchase time, ID card copy) together with the mobile phone to return to the region of Shenzhen gelaite science and technology limited company customer service center, customer service (center to verify the performance of fault, three bags of documents and user information, no damage) is correct, the mobile phone host was responsible for replacement of the same model with the specifications; otherwise not be replaced.
6, return period from the user purchase within 7 days from the date of purchase, replacement period from the user within 15 days from the date of the replacement of the new machine, the warranty period from the date of change for a year.
7, within the scope of the warranty, in Shenzhen gelaite technology limited company customer service center, customer service center authorized repair time for more than 7 days, should provide free backup machine for the user, but must apply for spare machine to borrow formalities, the original machine repaired after the recovery of standby machine.
8, three of the warranty period, the mobile phone host state “mobile phone performance fault table” listed in the performance failure, the two can not be repaired by normal use, with Shenzhen gelaite Technology Co. Ltd. (including authorized units) of the repair records, the mobile phone host to the original purchase location change the same model with the specifications.
9, three in the warranty period, battery, charger, external wired headset, data interface card and mobile phone accessories appeared as prescribed by the state “mobile phone performance fault table” listed in annex to the performance of fault location, the original purchase of replacement of the same brand of the same type with the same specification, the replacement of two is still not normal the original location to purchase return, sold separately, according to the invoice price of a refund; sales together with the host, to return a single selling price refund.